Important Principles On Quality Management Systems
The importance quality management systems (QMS), to an organisation cannot be overemphasized. It is the tool that helps the organisation to know whether it is moving forward, backwards or is not making any progress. QMS refer to an assembly of business processes aimed at meeting set objectives. QMS is in form of policies, procedures, quality manual, organizational structure and responsibilities, resources among others. While early systems put emphasis on predictable results of a product, current systems focus on team cooperation and dynamics. QMS has further evolved to incorporate sustainability and transparency initiatives.
A QMS process is an organisational element whereby compliance and certification are can only attained when given processes are clearly defined. Examples of such processes include calibration, production planning, and order processing, internal audit, corrective and preventive action. The most widely recognised QMS regimes of all time, the ISO 9000 employs quality, sustainability and their integration. Other QMS like Natural Step put emphasis on sustainability issues with the assumption that challenges will be minimised by transparency, systematic thinking, documentation and discipline.
QMS play a very vital role in ensuring that medical equipment is properly functioning. This guarantees safety and efficacy when dealing with different aspects of patient care. Each manufacturer needs to come up with their QMS that can be used to ensure that what they manufacture is properly checked and tested before being sold. The buyers of this equipment should also have their own systems that will be used to test the equipment as it is brought in. Apart from equipment testing, the other important aspect of validation is personnel training.
It is necessary to conduct research on the business environment before designing a QMS. Organisations rely on their customers and therefore should strive to understand client needs and expectations. A rapid response to market opportunities results in increased market share and revenue. In an effort to promote customer satisfaction, a company is able to increase effectiveness in the use of resources. This eventually leads to enhanced customer loyalty.
Unity of purpose and direction in an organisation is made possible through creative leadership. Good leadership enhances communication and understanding between the different members of an organisation. As a result, the needs of financiers, customers, suppliers and employees are all put into consideration.
A desired outcome is better achieved when resources are managed as a process. With this in place, there will be better accountability and responsibility. In addition, it also makes it possible to evaluate consequences and risks of activities on all interested parties. The process approach also leads to the organisation being able to identify interfaces of essential activities.
The system approach to management requires identification, understanding and managing interrelated processes as a system. This provides confidence to interested parties with regard to effectiveness, consistency and efficacy of the organisation. Such a system leads to continual improvement of the system through evaluation and measurement.
Quality management systems must always use facts in the decision making process. All the available data on various processes in a firm must be properly collected, analysed and interpreted. The data should be used to guide the changes in the firm.
A QMS process is an organisational element whereby compliance and certification are can only attained when given processes are clearly defined. Examples of such processes include calibration, production planning, and order processing, internal audit, corrective and preventive action. The most widely recognised QMS regimes of all time, the ISO 9000 employs quality, sustainability and their integration. Other QMS like Natural Step put emphasis on sustainability issues with the assumption that challenges will be minimised by transparency, systematic thinking, documentation and discipline.
QMS play a very vital role in ensuring that medical equipment is properly functioning. This guarantees safety and efficacy when dealing with different aspects of patient care. Each manufacturer needs to come up with their QMS that can be used to ensure that what they manufacture is properly checked and tested before being sold. The buyers of this equipment should also have their own systems that will be used to test the equipment as it is brought in. Apart from equipment testing, the other important aspect of validation is personnel training.
It is necessary to conduct research on the business environment before designing a QMS. Organisations rely on their customers and therefore should strive to understand client needs and expectations. A rapid response to market opportunities results in increased market share and revenue. In an effort to promote customer satisfaction, a company is able to increase effectiveness in the use of resources. This eventually leads to enhanced customer loyalty.
Unity of purpose and direction in an organisation is made possible through creative leadership. Good leadership enhances communication and understanding between the different members of an organisation. As a result, the needs of financiers, customers, suppliers and employees are all put into consideration.
A desired outcome is better achieved when resources are managed as a process. With this in place, there will be better accountability and responsibility. In addition, it also makes it possible to evaluate consequences and risks of activities on all interested parties. The process approach also leads to the organisation being able to identify interfaces of essential activities.
The system approach to management requires identification, understanding and managing interrelated processes as a system. This provides confidence to interested parties with regard to effectiveness, consistency and efficacy of the organisation. Such a system leads to continual improvement of the system through evaluation and measurement.
Quality management systems must always use facts in the decision making process. All the available data on various processes in a firm must be properly collected, analysed and interpreted. The data should be used to guide the changes in the firm.
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