Saturday, February 1, 2014

Effective Turnaround Through Strategics Approach


by Jayne Rutledge


Strategics is a delivery mode that seeks to take maximum advantage of prevailing conditions in any business environment. The aim is to device a strategy that moves the company or organization from its current position to a better one using a new approach. Such a move requires innovation and creativity since it is away from the norm. It aims at reducing damage and occasioning change.

Strategic management is required in different departments or areas of operation. These areas include communication, human resource, leadership and technology. It is aimed at bringing fresh ideas and thus changing the direction or operation mode for the firm. To achieve the best results, it is advisable to include new team members who will come with fresh ideas. They are not engrossed in the routine of doing things and are therefore armed with new ideas that will bring change.

The best way to guarantee delivery of value is through a project management approach. This requires laying down of short, medium and long term goals with measurable targets. The short term goals act as indicators of change or tests on whether the strategy being implemented will bear fruits. For change to happen, it is important to target the core functions of an organization. This will ensure that change affects all channels of delivery.

It is during crisis that strategic approach is most important. The management of a crisis shows your regard for the concerns of customers and reveals the effectiveness of your organizational and operation structure. Any crisis causes attention to be focused on your firm and could lead to loss of clients if not handled well. Such scenarios are bad for your corporate image.

Technological changes require a strategic approach to ensure effective service delivery. An evaluation of the needs in each delivery channel and the returns upon adoption of technology is required. Technology is implemented in phases with cost benefit analysis as the driving force. A detailed report indicating required software, hardware and connectivity needs for such a situation guides the process.

Communication is vital for smooth operations in any environment. Every business or organization should put in place a communication strategy that outlines the protocol and conditions for accessing any information. The structure safeguards confidential information to protect their operations from jeopardy. The information will be available to the right persons at the right time and in the right manner.

Human resource is a crucial part of strategic management and turnaround. An audit of the existing force is required. Change requires adoption of new technology and skills. A plan must be put in place to ensure that the right people are available to work for the company. The old ones are either trained or new workers engaged. The workforce must be ready to respond to the changing demands of the new environment.

The aim of strategics approach is to put in place necessary measures that will guarantee a profitable future. It makes the organization or company responsive to changing operation environment. You are ready to respond to the demands of your clients in future. This requires adoption of the latest technology and delivery models.




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